This article will cover the various tracking status you may see on the Maergo tracking page. Tracking statuses include:
The Label Created status means that order details were successfully sent to Maergo and we are anticipating a shipment. If this is the latest status visible, Maergo has not yet received the shipment.
The In-Transit status means your package is currently on its way to the end customer.
The Awaiting Package status displays when a given item has been verified as received by Maergo.
Packages may be marked as Undeliverable for many reasons, including:
- Invalid/incorrect address
- Unable to obtain signature (if signature required)
- Unscannable label
- Unable to deliver
- Non-compliant labels (if applicable)
Undeliverable packages will be returned to sender.
Return to Sender
A package marked Return to Sender is currently being returned to the shipper. The Maergo team handles pickup, consolidation, and reverse sorting of all returns. Package are usually returned within 3-4 weeks from RTS status update.